Bloat-free, Simple but Flexible

Create Your Professional Website, Your Way

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Analytics

Simplify your work and gain valuable insights into your business with our advanced analytics tools

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Less Code

Less coding needed to customize aspects of your dashboard without needing to write a single line of code

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Collaboration

Whether you’re just starting out or looking to expand, our platform is designed to grow with you

FAQs

Frequently asked questions

Which payment methods do you support?

We accept purchases via:

  • Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada)
  • PayPal
  • Apple Pay (HTTPS pages on Safari only)
  • Google Pay (Chrome only)
Will my website continue to work if I don’t renew my license?

Yes, your website will continue to work as normal even if you don’t renew your license. However, please note that you will no longer receive updates, new features, or support.

What is your refund policy?

We offer all customers a 15-day money-back guarantee. If you’re eligible for a refund according to our refund policy, contact us within 15 days of your purchase, and we will refund you right away.

I am having some issues. Where should I direct my queries?

Our Premium theme users can create a support ticket from our Help Center. Live chat is also available for Premium theme users. If you are using one of our free themes and have issues with the theme, you can post your queries in the WordPress.org Support forum. To create a forum topic, you need to register an account first. You can register an account [here] .

Due to time differences, instant support may not always be possible, so please be patient.

What version of PHP do I need?

PHP 7.4 or higher is required however we recommend using a later version PHP 8.2 or above.

Can I upgrade my subscription plan from annual to lifetime license?

Yes, you can. Upgrading your subscription plan is simple and can be done in two ways:

User Area: You can upgrade your plan directly from the user area on our website. Just log in to your account and follow the prompts to select your desired upgrade.

Support Team: If you prefer assistance, you can contact our support team with your upgrade request. They will create an upgrade link for you and guide you through the process.

Can you help me customize my site?

While we cannot provide extensive assistance with site modifications, we are happy to help with minor adjustments. If your request involves adding or modifying just 3 or 4 lines of code, our team will gladly assist you at no extra charge. For any additional customization needs, we recommend seeking assistance through freelancing platforms like Upwork or Fiverr.

How do I install a theme?

There are two approaches to installing a theme: from your admin dashboard or through an FTP client.

Approach I: From Your Admin Dashboard
Log into the WordPress Dashboard with your login details.
Select the Appearance panel, then Themes.
Click Add New.
Select the Upload Theme button.
Click Browse to locate the wordpress-theme.1.0.0.zip file from your computer.
Select wordpress-theme.1.0.0.zip and click Install Now.

Approach II: Upload and Install Theme Through FTP Client
Unzip wordpress-theme.1.0.0.zip to your desktop.
Use an FTP client like FileZilla to connect to your web server.
Navigate to /wp-content/themes/ on your server and upload the unzipped theme folder.
Log into the WordPress Dashboard with your login details.
Select the Appearance panel, then Themes.
You will see the theme in the list. Click the Activate button.

The theme will now be activated. Follow the on-screen instructions to set up the theme step by step.

What exactly am I getting when I buy a premium theme?

When you purchase a premium theme, you gain access to upgraded additional features that enhance your site’s functionality and customization options. You also benefit from whitelist credit, meaning no attribution is required, allowing your site to maintain a professional appearance. Additionally, you receive dedicated support from our expert team, ensuring any issues or questions are promptly addressed. Premium themes also guarantee high-quality design and performance, crafted with expertise.

For more details, click here to learn about all the benefits included with a premium theme.

What happens when my license expires?

Your site will remain intact. However, once the license expires, you will no longer receive support or updates. This means you won’t have access to the latest features, security patches, and technical assistance until you renew your license.

Question not answered above? Contact us →

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